HOW TO ORDER
(1) Order via phone, fax or e-mail:
You can place your order via phone or fax. The contact phone
numbers are
(972) 644-0376 or (214) 552-6997. If you decide to order via
fax, please fax your order items to (972) 644-0376. You can
also send us a mail for your order. Please write down all
the product names and ID, so we can process your order quickly
and correctly.
(2) Online order:
This is the easiest and fastest way to place your order. Just
click the item you like and put in the shopping cart, then
follow all the directions to complete the order procedures.
CONFIRMATION OF ORDER
You will receive a confirmation for your order via e-mail
within 24 hours after you place your order
RETURN AND EXCHANGE PLOICY
All returns and exchanges must be sent back within 30 days
of receipt with the original receipt. If the return or exchange
is due to our error. Eastglance will refund your shipping
cost. Otherwise, items should be shipped back at your own
cost. It will take around one week to process after we receive
the returned or exchanged item. A confirmation will be sent
to you after we done with the process.
PAYMENT METHODS
Eastglance uses PayPal system for credit card transaction.
We also accept personal checks or money order. Please make
the check payable to :
Eastglance
3502 Oakleaf Ln.
Richardson, TX 75082
Your order will be shipped right after we receive your check.
SHIPPING AND HANDLING
Your orders will be processed and shipped out within 2 business days after the procedure
of credit card approval or receiving the check.
Our primary carrier is United Stated Post Services (USPS). We will use the Priority Mail service for all our
shipping to ensure the best and fast services. It will take 2-3 business days for the delivery.
The shipping costs will be calculated based on the weights of the products you order.
We may have the chance to adjust the shipping costs when there is a difference between the actual cost and
our estimated rate, or there is any special packing needed.
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